Read some of the great feedback we've gotten from our customers. Feel free to submit your own, we'd love to hear from you!
Amazing! Dealership ruined my day with an estimate of nearly $1,300, but that changed when I found your site and watched the video on how to dismantle the unit and ship it to you. The unit came back packed with amazing care and with only 20 minutes to reinstall, I have heat which was very welcomed on this 28-degree morning. You saved me over $1,000 which my wife is very grateful for as she immediately bought new patio furniture (?).
Will happily recommend your service to anyone and many thanks again for what you do and how well you do it.
Jim Tucker - VA
NetWorks Commercial Real Estate
All 6 of my 2005 Mustang gauges were inoperative; dead needles all over the place. I chose CF because of Shannon's credentials. I thought it prudent to spend more - to have the job done once, and by someone qualified to do it right.
I mailed my cluster in on Monday and, to my pleasant surprise, got it back the following Monday! He repaired and remailed my cluster the day he received it from me. Very impressive! And they're working fine. Thanks a lot!
John Shelton - CA
I can't say enough good things about Cluster Fix! They helped me diagnose the problem with my F250 gauge cluster. Service was extremely fast. I got my gauge cluster back the same week it was sent in. Everyone I dealt with was very friendly and helpful.
When I went to put the cluster back in I caught the shift indicator cable in the dash and it broke it's mounting point, totally my fault. Called them back to see if anything could done to fix it. Sent them couple of pictures in a text, and they said no problem we will send you a replacement part no charge. Installed the gauge cluster back in and the truck runs flawlessly again! This has saved me hundreds of dollars over going to a repair shop or the dealer.Thanks again, to everyone at Cluster Fix.
Scott Holt - WA
Toyota wanted more than $1200 just for the heating control part. Add labor and I was looking at more than $1300. For about $150 and an hour of my time, ClusterFix repaired my heating control unit. Thanks Cluster Fix!
Kevin - Colorado
Thanks for repairing my instrument cluster, the fuel gauge is accurate again, excellent service, fast return shipping, came a day earlier, and the check engine light is off and all monitors went ready,
When I called and explained that the post office had temporarily lost my cluster in the shipping process, they assured me that they would do their best to repair my cluster as quickly as they could. Within days of them finally receiving my cluster it was repaired and back in the mail on it's way to me. They even called to see if I would like change my shipping to a faster option. It's like small town service from an internet company. Unbelievably awesome! Thank you so very much!
Cynnamon Prichard - CO
Just a quick note to tell you how pleased I am with the instrument cluster for my 2003 Chevrolet Tahoe. I was shocked when I opened the door and saw that it had been repaired and returned to me in such a short time. Installation and removal was very simple and everything works perfectly the first time. Thanks for a job well done.
George W Gardner - CA
I just wanted to thank you what I consider to be the ultimate in Customer Service. Not only did you post a video of how to remove it, but when it came back to me, and I took it out of the box, I thought it was a brand-new item. I installed it, and everything works perfectly, especially at night with the new back lighting. Thank you for doing such a good job, and I'll be sure to spread the word of your Service here on the East Coast.
Bob Stull - New Jersey
Thank you for fixing our cluster lights in a professional & timely manner. Totally recommend your company.
Petersons - Seattle, WA
Amazing service, so impressed with customer service and quality of work and service.
David B - Virginia
Cluster Fix are in a very select group of companies that show 100% integrity and honesty. I was quoted $900 by my local Nissan dealer for a replacement instrument cluster, but Cluster Fix took the time to give some free advice and following their instructions, it took 30 minutes to fix the problem myself. If my experience is anything to go by, I wouldn't hesitate to recommend Cluster Fix to anyone with instrumentation issues - and I can't thank them enough.
About two years ago my instrument cluster problems started with the temperature gauge suddenly spiking for the first time. Then the speedometer began going haywire in the past few months. My truck is an automatic and in the past few months I noticed a hesitation or faltering at around 35 MPH or so. Decided I had to pull the cluster and get it addressed. Showed up at Cluster Fix on Wednesday afternoon with my instrument cluster, filled out the paperwork and asked how long he thought it would be before I had my truck back up and running. He indicated that Friday or possibly next Monday. I kind of groaned when I heard Monday and explained the truck was a daily driver, so I would be hard pressed to do without it until Monday. He said "No problem, I'll loan you one of mine". I was kind of shocked for a moment; but followed him into the garage and he sorted through a neatly arranged bunch of instrument clusters on a shelf unit until he finally handed me one. He said "Put this in and it will let your battery charge and let you drive your truck till this is fixed". I went home and had my truck running within 10 minutes. Got a call from them on Friday afternoon around 3:30 saying I could come pick up my instrument cluster. Drove to his shop and pulled his gauge cluster out of my dashboard and took it inside to him. Asked him what he found wrong with mine. He said a bunch of circuits had gone bad, some bulbs were burned out; but the programming in the unit had stayed in-tact and had not gotten corrupted. Went outside and installed mine before leaving the parking lot. Everything was working properly and what is more, I have not noticed the hesitation or faltering happening like it was. I am so pleased with the whole process and the results. My son will be taking his 2004 Chevy Silverado instrument cluster to him to be fixed and I will be bring him the one from my 2004 LaSabre too. Nothing more I can say but thanks for a great job well done!
Steve Norton - Washington
I just wanted to say thank you so much for helping me with this horrible problem I was having with my cluster board on my 2008 Crown Vic!! I really thought that all hope was lost in trying to remedy the situation I had been going through for so long. I'm so happy I found you guys! I just received the cluster board from your shop a few days ago, and I finally had a chance to install it this weekend. I ran it though 60 or so miles, and I had no problems with it whatsoever! Usually the board would just shut off completely or just go absolutely crazy on me in a matter of minutes! But all's looking good so far, and looks like everything is back to normal now. Even the new shift indicator that was sent works just fine now! And I can finally read my gas gauge lol!! Thanks so much, you guys! You truly know your stuff! Great fixes at great prices! Thanks, again!! 😀
I would like to thank Shannon and Lori for a Great job on my cluster rebuild . Great customer service and quick turn around !!
Mark - Washington
I just wanted to say what a great job Cluster Fix did fixing my cluster for a 2004 Ford Taurus! The entire message center went blank and could not see anything. Their turn around time was amazing, 1 - 2 days! Keep up the good work! Thank you!
Gary J. McGuinness - Ontario Canada
You did a great job fixing my cluster. Super-fast turnaround time and even a military discount (which I wasn't expecting, but certainly appreciate).
My cluster is back to 100% and I should be able to squeeze another couple hundred thousand miles out of my truck now. Thanks for providing such a great service.
Lt Col Underhill, US Air Force
Shannon at cluster fix did an awesome job repairing the gauge lights.The best part was the turn around time. Shipped to Cluster Fix, repaired and back to me in 5 days. Awesome, I will use Cluster Fix again if needed for sure. Thanks Shannon.
Steve Martin - Oregon
Bouncing needles on instrument cluster...I highly recommend Cluster Fix, they fixed my instrument cluster accurately, quickly and professionally. They were easy to contact and easy to deal with. Repaired my instrument cluster for a reasonable fee. I watched their video on how to remove and install my cluster, very helpful. I am very happy with my experience and will recommend them to others.
Joe Ksobiech - Wisconsin
Dear Shannon and staff, it is sooooo nice now to drive my Ford Windstar without the cluster dancing about. Also nice to have a full tach needle instead of a half of one. I'm glad that I stumbled across your video on YouTube and link to your website. Thanks again for providing this type of service...it's awesome and I was more than happy to shell out the money to you guys, instead of trying to deal with the Ford Motor Co. monkeys that basically treated me like a peon when I contacted them twice in an attempt to get my cluster repaired.
Sincerely, Pete Burbank - Arizona
I have a 2002 Chrysler Sebring Convertible. The instrument cluster stopped working. The car was not worth spending a lot of money to repair it and my wife didn't like using my TOM TOM for a speedometer. I pulled it out and sent it in for repairs and had it back in the vehicle within a week. I highly recommend Cluster Fix and wish I would have known about them when my 2006 Ford F350 cluster went off the deep end! 5 Stars!!
Duane Spencer - Florida