ATTENTION: We are currently averaging a 3 to 4 business day turn-a-round on repairs after we receive your unit. Please retain your own tracking number when shipping out to us to confirm your units arrival since we DO NOT send out notifications when it arrives here. We send out emails with tracking numbers once your unit has been completed and ships back to you.

We advise everyone to fill out a repair order form and include a copy in the box with the unit that you are sending in for repairs. Having all the information will also help prevent delays when processing your order and completing your repairs.
A repair order form will  have the information we need to contact you as well as identify the repairs that need to be made.
If you are unable to print off a repair order, then at least filling one out will give us an email copy and then you can just include a note inside of the box so we can match it up to your package when it arrives.

NOTICE: Once the repair order has been submitted you will receive an email confirmation of your repair order which you can then print out. If you do not submit your order we will not have a copy on our end, which in some cases could delay your repair if it  is a model we need to special order parts for.