This could not have been easier! Your YouTube video showed exactly how to remove the cluster. I sent it to you in a box that you supplied ( with an extra fee) , and I received my repaired cluster back in less than one week. It works beautifully and you even cleaned it up a bit! All of my questions were answered immediately by your representative, Shannon. I will definitely recommend Cluster Fix. Thank you for you prompt, courteous and efficient service.
Mike Theobald - New Jersey