NOTICE: We will be closed from February 3rd thru the 11th. For a quick turnaround we will need to have repairs in by Friday the 30th and repairs sent in after the 11th may not be completed until we reopen on the 12th. The office will still be open to receive packages during our closure dates so your repairs can still be sent in during this time and we will service them in the order that they are received. Please retain a copy of your tracking number when shipping your unit in to us for repairs since we do not send out notifications of your packages arrival.
This could not have been easier! Your YouTube video showed exactly how to remove the cluster. I sent it to you in a box that you supplied ( with an extra fee) , and I received my repaired cluster back in less than one week. It works beautifully and you even cleaned it up a bit! All of my questions were answered immediately by your representative, Shannon. I will definitely recommend Cluster Fix. Thank you for you prompt, courteous and efficient service.
Mike Theobald - New Jersey