We are currently running a 5 - 6 business day turnaround on repairs once we receive your unit and please note our September closure when sending your unit in for servicing. Please be advised: We will be closed for the entire month of September. During this time you can still send your unit in to get in line for servicing once we re-open on October 1st. Please retain a copy of your tracking number when shipping your unit in to us for repairs since we do not send out notifications of your packages arrival.
This could not have been easier! Your YouTube video showed exactly how to remove the cluster. I sent it to you in a box that you supplied ( with an extra fee) , and I received my repaired cluster back in less than one week. It works beautifully and you even cleaned it up a bit! All of my questions were answered immediately by your representative, Shannon. I will definitely recommend Cluster Fix. Thank you for you prompt, courteous and efficient service.
Mike Theobald - New Jersey