ATTENTION: We are currently averaging a 3 to 4 business day turn-a-round on repairs after we receive your unit.   Please retain your own tracking number when shipping out to us to confirm your units arrival since we DO NOT send out notifications when it arrives here. We send out emails with tracking numbers once your unit has been completed and ships back to you.

Bench test fees only apply to units that are sent in for a tear down and bench test evaluation or where we attempt to make repairs to a unit but it is determined to be unrepairable due to extensive damage or the need for non serviceable or unattainable parts. Bench test fees also apply in cases where a customer decides not to proceed with repairs or replacement once the unit has been evaluated. Bench fees vary depending on the extent of the testing or work that is being done but will range from $49 - $79 unless you are quoted otherwise.
If we are repairing or replacing your unit, bench fees are waived and you are just paying for the repair service / replacement