Notice

Our service center will be closed from July 22nd through August 6th so units would need to be received by Saturday July 18th to help ensure it will be repaired before closure. We will still be receiving packages during this time period if you are sending yours in for service for when we reopen. Please retain a copy of your tracking number when shipping your unit in to us for repairs since we do not send out notifications of your packages arrival.   

We generally ship using Priority mail from the Post Office which tends to be the most economical way to ship and average shipping time is 2 days anywhere in the country and sometimes 3 to 4 days to some rural areas.
To save on shipping costs use a box with total dimmensions of 37" - 38" when possible.
Most clusters will fit in an 18" x 10" x 6" box and still allow room for enough packaging material.