NOTICE: We will be closed from February 3rd thru the 11th. For a quick turnaround we will need to have repairs in by Friday the 30th and repairs sent in after the 11th may not be completed until we reopen on the 12th. The office will still be open to receive packages during our closure dates so your repairs can still be sent in during this time and we will service them in the order that they are received. Please retain a copy of your tracking number when shipping your unit in to us for repairs since we do not send out notifications of your packages arrival.
We generally ship using Priority mail from the Post Office which tends to be the most economical way to ship and average shipping time is 2 days anywhere in the country and sometimes 3 to 4 days to some rural areas.
To save on shipping costs use a box with total dimmensions of 37" - 38" when possible.
Most clusters will fit in an 18" x 10" x 6" box and still allow room for enough packaging material.