My instrument cluster on my Infinti QX56 was performing intermittently with an inoperative tachometer and various segments of the display flickering or blacking out altogether. I was skeptical of sending out my cluster for fear of not getting a proper repair, or worse, not getting my instrument cluster back at all.
After reviewing cluster repair services online, I found several that were less expensive than Cluster Fix, but appeared less creditable. I felt more comfortable in putting my faith in Cluster Fix when Shannon Johnston, the owner, appears in videos on his WEB site describing his services, how to remove the cluster and the proper shipping methods.
However, I was still concerned with my cluster going astray. Mr. Johnston assured me that they had never had one go missing in transit. To put my mind at ease, I paid USPS an extra $15 to insure the package for the full dealer retail replacement cost. I shipped my instrument cluster to Cluster Fix from Florida on a Monday morning. I received it back the following Monday. I re-installed the cluster. It was like brand new. I highly recommend Cluster Fix.
Deryck - Florida