Email correspondence and customer service was quick and exemplary. They assisted me with the removal process and all went well. I was stationed overseas when I ordered the repair, so shipping took a longer for me, but turn around time was still around 10 days. I also did not know that they offered a military discount. When they found out that I was military, I assume because of my APO address, Cluster Fix refunded me 10% of my bill. Shannon and Cluster Fix were excellent to work with and the repair worked great, holding up two years later.
Jedidiah Coover - Armed Forces