When I called and explained that the post office had temporarily lost my cluster in the shipping process, they assured me that they would do their best to repair my cluster as quickly as they could. Within days of them finally receiving my cluster it was repaired and back in the mail on it's way to me. They even called to see if I would like change my shipping to a faster option. It's like small town service from an internet company. Unbelievably awesome! Thank you so very much!

Cynnamon Prichard - CO