Our service center will be closed from July 22nd through August 6th so units would need to be received by Saturday July 18th to help ensure it will be repaired before closure. We will still be receiving packages during this time period if you are sending yours in for service for when we reopen. Please retain a copy of your tracking number when shipping your unit in to us for repairs since we do not send out notifications of your packages arrival.
I just wanted to thank you what I consider to be the ultimate in Customer Service. Not only did you post a video of how to remove it, but when it came back to me, and I took it out of the box, I thought it was a brand-new item. I installed it, and everything works perfectly, especially at night with the new back lighting. Thank you for doing such a good job, and I'll be sure to spread the word of your Service here on the East Coast.
Bob Stull - New Jersey