We are currently running a 5 - 6 business day turnaround on repairs once we receive your unit and please note our September closure when sending your unit in for servicing. Please be advised: We will be closed for the entire month of September. During this time you can still send your unit in to get in line for servicing once we re-open on October 1st. Please retain a copy of your tracking number when shipping your unit in to us for repairs since we do not send out notifications of your packages arrival.
I just wanted to thank you what I consider to be the ultimate in Customer Service. Not only did you post a video of how to remove it, but when it came back to me, and I took it out of the box, I thought it was a brand-new item. I installed it, and everything works perfectly, especially at night with the new back lighting. Thank you for doing such a good job, and I'll be sure to spread the word of your Service here on the East Coast.
Bob Stull - New Jersey