Read some of the great feedback we've gotten from our customers. Feel free to submit your own, we'd love to hear from you!
When I called and explained that the post office had temporarily lost my cluster in the shipping process, they assured me that they would do their best to repair my cluster as quickly as they could. Within days of them finally receiving my cluster it was repaired and back in the mail on it's way to me. They even called to see if I would like change my shipping to a faster option. It's like small town service from an internet company. Unbelievably awesome! Thank you so very much!
Cynnamon Prichard - CO
Just a quick note to tell you how pleased I am with the instrument cluster for my 2003 Chevrolet Tahoe. I was shocked when I opened the door and saw that it had been repaired and returned to me in such a short time. Installation and removal was very simple and everything works perfectly the first time. Thanks for a job well done.
George W Gardner - CA
I just wanted to thank you what I consider to be the ultimate in Customer Service. Not only did you post a video of how to remove it, but when it came back to me, and I took it out of the box, I thought it was a brand-new item. I installed it, and everything works perfectly, especially at night with the new back lighting. Thank you for doing such a good job, and I'll be sure to spread the word of your Service here on the East Coast.
Bob Stull - New Jersey
Thank you for fixing our cluster lights in a professional & timely manner. Totally recommend your company.
Petersons - Seattle, WA
Amazing service, so impressed with customer service and quality of work and service.
David B - Virginia
Cluster Fix are in a very select group of companies that show 100% integrity and honesty. I was quoted $900 by my local Nissan dealer for a replacement instrument cluster, but Cluster Fix took the time to give some free advice and following their instructions, it took 30 minutes to fix the problem myself. If my experience is anything to go by, I wouldn't hesitate to recommend Cluster Fix to anyone with instrumentation issues - and I can't thank them enough.
About two years ago my instrument cluster problems started with the temperature gauge suddenly spiking for the first time. Then the speedometer began going haywire in the past few months. My truck is an automatic and in the past few months I noticed a hesitation or faltering at around 35 MPH or so. Decided I had to pull the cluster and get it addressed. Showed up at Cluster Fix on Wednesday afternoon with my instrument cluster, filled out the paperwork and asked how long he thought it would be before I had my truck back up and running. He indicated that Friday or possibly next Monday. I kind of groaned when I heard Monday and explained the truck was a daily driver, so I would be hard pressed to do without it until Monday. He said "No problem, I'll loan you one of mine". I was kind of shocked for a moment; but followed him into the garage and he sorted through a neatly arranged bunch of instrument clusters on a shelf unit until he finally handed me one. He said "Put this in and it will let your battery charge and let you drive your truck till this is fixed". I went home and had my truck running within 10 minutes. Got a call from them on Friday afternoon around 3:30 saying I could come pick up my instrument cluster. Drove to his shop and pulled his gauge cluster out of my dashboard and took it inside to him. Asked him what he found wrong with mine. He said a bunch of circuits had gone bad, some bulbs were burned out; but the programming in the unit had stayed in-tact and had not gotten corrupted. Went outside and installed mine before leaving the parking lot. Everything was working properly and what is more, I have not noticed the hesitation or faltering happening like it was. I am so pleased with the whole process and the results. My son will be taking his 2004 Chevy Silverado instrument cluster to him to be fixed and I will be bring him the one from my 2004 LaSabre too. Nothing more I can say but thanks for a great job well done!
Steve Norton - Washington
I just wanted to say thank you so much for helping me with this horrible problem I was having with my cluster board on my 2008 Crown Vic!! I really thought that all hope was lost in trying to remedy the situation I had been going through for so long. I'm so happy I found you guys! I just received the cluster board from your shop a few days ago, and I finally had a chance to install it this weekend. I ran it though 60 or so miles, and I had no problems with it whatsoever! Usually the board would just shut off completely or just go absolutely crazy on me in a matter of minutes! But all's looking good so far, and looks like everything is back to normal now. Even the new shift indicator that was sent works just fine now! And I can finally read my gas gauge lol!! Thanks so much, you guys! You truly know your stuff! Great fixes at great prices! Thanks, again!! 😀
I would like to thank Shannon and Lori for a Great job on my cluster rebuild . Great customer service and quick turn around !!
Mark - Washington
I just wanted to say what a great job Cluster Fix did fixing my cluster for a 2004 Ford Taurus! The entire message center went blank and could not see anything. Their turn around time was amazing, 1 - 2 days! Keep up the good work! Thank you!
Gary J. McGuinness - Ontario Canada
You did a great job fixing my cluster. Super-fast turnaround time and even a military discount (which I wasn't expecting, but certainly appreciate).
My cluster is back to 100% and I should be able to squeeze another couple hundred thousand miles out of my truck now. Thanks for providing such a great service.
Lt Col Underhill, US Air Force
Shannon at cluster fix did an awesome job repairing the gauge lights.The best part was the turn around time. Shipped to Cluster Fix, repaired and back to me in 5 days. Awesome, I will use Cluster Fix again if needed for sure. Thanks Shannon.
Steve Martin - Oregon
Bouncing needles on instrument cluster...I highly recommend Cluster Fix, they fixed my instrument cluster accurately, quickly and professionally. They were easy to contact and easy to deal with. Repaired my instrument cluster for a reasonable fee. I watched their video on how to remove and install my cluster, very helpful. I am very happy with my experience and will recommend them to others.
Joe Ksobiech - Wisconsin
Dear Shannon and staff, it is sooooo nice now to drive my Ford Windstar without the cluster dancing about. Also nice to have a full tach needle instead of a half of one. I'm glad that I stumbled across your video on YouTube and link to your website. Thanks again for providing this type of service...it's awesome and I was more than happy to shell out the money to you guys, instead of trying to deal with the Ford Motor Co. monkeys that basically treated me like a peon when I contacted them twice in an attempt to get my cluster repaired.
Sincerely, Pete Burbank - Arizona
I have a 2002 Chrysler Sebring Convertible. The instrument cluster stopped working. The car was not worth spending a lot of money to repair it and my wife didn't like using my TOM TOM for a speedometer. I pulled it out and sent it in for repairs and had it back in the vehicle within a week. I highly recommend Cluster Fix and wish I would have known about them when my 2006 Ford F350 cluster went off the deep end! 5 Stars!!
Duane Spencer - Florida
I am very pleased with the dash cluster I just received from y'all! Very quick service and I have my odometer back. Thank you guys very much, will be recommending y'all to anyone that needs any cluster work.
Jacob Hopper - Texas
I don't know why I stayed in the dark so long; I should have sent you my 2008 Sebring electroluminescent dash for a fix long ago. Thanks for the excellent service - It's good (and safer) having that soft glow back again.
Dave L - Tacoma, Washington
Folks, got my Volvo DIM back today, re-installed it and it is working perfectly. Nice to see the display again after years out. I simply am so appreciative of your whole business. Its a model, how to do it, all of it - I simply can't put into words! I saved about $1,800 over what the dealer was going to charge to replace it with a new one, program it, etc.. Awesome.
I'm all the way over on the east coast near Washington DC, but I will send my fellow motor friends to you for similar work. I can only say today: thanks a million
Mark Powell - Virginia
Thank you so much for the great customer service. I drove my car for almost two years without a fuel gauge and am so happy it works again. I passed the emissions test today. Thank you, thank you, thank you for being true to your word on the 1-2 day turn-around and for catching the burnt out bulb.
I received the instrument cluster for my 2004 Chevy Silverado today and re-installed it. It was as clean as new out of the package. As soon as I fired it up it came to life and works like a champ. It is nice to have the instruments back again and properly lit up.
Dan Sklut - New Hampshire